Privacy policy

Last updated: February 9, 2026

Pier Augé USA operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Pier Augé USA is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details including your name, billing address, shipping address, phone number, and email address.

  • Financial information including credit card or debit card details, payment method, transaction details, and payment confirmations.

  • Account information including your username, password, preferences, and settings.

  • Transaction information including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, and your order history.

  • Communications including information you provide when contacting customer support or communicating with us.

  • Device information including IP address, browser type, device identifiers, and network connection information.

  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, such as when you create an account, place an order, contact us, or otherwise provide information;

  • Automatically, through cookies and similar technologies when you use or visit the Services;

  • From service providers who collect or process information on our behalf;

  • From partners or third parties, where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

To operate the Services, process payments, fulfill orders, arrange shipping, manage accounts, process returns and exchanges, remember preferences, enable reviews, and personalize your shopping experience.

Marketing and Advertising

To send promotional communications by email, SMS, or other channels, and to show you relevant advertisements based on your interactions with the Services.

Security and Fraud Prevention

To authenticate accounts, process secure payments, detect and prevent fraud or malicious activity, and protect the integrity of our Services.

Communicating with You

To provide customer support, respond to inquiries, and maintain our relationship with you.

Legal Reasons

To comply with applicable laws, respond to lawful requests, enforce our policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify and service providers who support our business operations (such as payment processing, fulfillment, shipping, IT services, analytics, and customer support);

  • With marketing and advertising partners to provide personalized advertising in accordance with their own privacy policies;

  • When you direct or consent to such disclosure, including to complete shipments or use social media integrations;

  • With affiliates within our corporate group;

  • In connection with business transactions, such as mergers or asset sales;

  • To comply with legal obligations, enforce policies, or protect rights and safety.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. Information submitted through the Services may be transferred to and processed by Shopify and its partners, including in countries other than where you reside.

Shopify may use your information in connection with enhanced features and personalized services. Shopify is responsible for processing personal information for these purposes. To learn more, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy or security practices of such third parties. We encourage you to review their policies before providing any information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with their personal information, please contact us to request deletion.

Security and Retention of Your Information

No security system is completely secure, and we cannot guarantee absolute security. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or know what personal information we hold about you;

  • Request deletion or correction of your personal information;

  • Request portability of your data;

  • Opt out of the sale or sharing of personal information for targeted advertising;

  • Manage communication preferences, including unsubscribing from marketing emails.

We will not discriminate against you for exercising your rights. We may verify your identity before responding to requests.

Residents of the UK or EEA may also have rights to object to or restrict processing and withdraw consent where applicable.

Complaints

If you have concerns about our privacy practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on appropriate legal transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: service@pieraugeusa.com

For purposes of applicable data protection laws, Pier Augé USA is the data controller of your personal information.